Telecom Wireless

Monitoring and Maintenance

Monitoring and Maintenance (TelaProtect)

Customers can enjoy the comfort in knowing their network will work properly and their investment is protected with Telamon.

From large venues, hospitals and open campus to single building solutions, Telamon offers multiple monitoring and maintenance solutions to fit any locations needs.

  • Redundant Network Operation Center for real-time alarm processing
  • Critical service level environments with local onsite support
  • Onsite or local spares inventories
  • Live customer portals with real-time statistics
  • Dedicated RF engineers and support staff
  • Process driven escalation and access protocols
  • Break-Fix and warranty extension solutions

With customizable live web portals showing key KPI’s such as open tickets, ticket to close stats and ticket history, our clients have real-time visibility into their system and can be sure it’s getting the attention it deserves. Our local engineers provide 24/7 support that is customizable to each customer’s unique location’s needs. With our TelaProtect reporting system, our customers are up to date with every aspect of their system’s status and future scheduled maintenance.